Fact Sheet: Pandemic, Poverty and People-Reality of the Urban Poor of Ahmedabad city, Gujarat during the lockdown. Read More

Payment & Refund Policy

General Payment Terms:

  • The price includes GST of CHETNA’s Publication’s plus courier charges are payable vary depending on the number of copies ordered. Prices as applicable will be displayed on the bill. Subject to delivery. The cost displayed on the website/brochure is of one copy/set etc.
  • We accept our payment of publication’s by cash/online.
  • A payment receipt will be generated/sent once we receive the payment and upon successful completion of transaction.

Refund policy:

  • Any amount once received as Donation by CHETNA is non-refundable.
  • The publication bill’s payment once received by CHETNA is non-refundable.
  • In case of a multiple debit of a Customer’s Bank Account due to technical error OR Customer’s account being debited with excess amount in a single transaction due to technical error, the excess amount excluding Payment Gateway charges would be refunded by CHETNA to the customer after verifying.