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General Terms & Conditions | Refund Policy

General Payment Terms:

  • The price includes GST of CHETNA’s Publication plus courier charges payable vary depending on the number of copies ordered. Prices as applicable will be displayed on the bill. Subject to delivery. The cost displayed on the website/brochure is one copy/set etc.
  • We accept our payment of publication by cash/online.
  • A payment receipt will be generated/sent once we receive the payment and upon successful completion of a transaction.

Refund Policy:

  • Any amount once received as a Donation by CHETNA is non-refundable.
  • The publication bill’s payment once received by CHETNA is non-refundable.
  • In case of multiple debits of a Customer’s Bank Account due to technical error OR a Customer’s account being debited with an excess amount in a single transaction due to technical error, the excess amount excluding Payment Gateway charges would be refunded by CHETNA to the customer after verifying.

Information Collection and Usage:

  • CHETNA collects information from you when you make a donation.
  • We won’t collect or record your personal information unless you choose to give it to us.

Use of Personal Information:

We use the information:

  • To make sure we have an accurate record of all the donations we receive.
  • To find out more about you and the people who are visiting our website or donating.